Frequently Asked Questions
- How do I place my order?
- What is your minimum requirement to order?
- Which shipping couriers do you use?
- Where are you located?
- Can I reserve my goods first?
- What are your payment options?
- What promotions do you have for bulk purchasers?
- Can I be your reseller?
- How may I be able to contact you?
- Do your products come with accessories?
- What is your privacy policy?
- Can I get a refund for your clothing if they are defective?
- Can I make changes to my order after I have placed an order?
- Do you allow dropshipping?
- Do I need to convert my money before I transfer to you via Western Union / bank transfer?
- How may I track your goods, whether they are in stock or out of stock?
- How do I place my order?
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1. Browse through our product list, choose your colour and size (if applicable) then click "Add To Cart".
2. When you have 5 items or more, click View cart/Checkout.
3. Fill in your details, select your payment method (Paypal preferred) and an email confirming this order will be sent to you. 4. Yes, it's that easy! - What is your minimum requirement to order?
- Minimum requirement to order is 5 pieces of mixed colours and designs. This is because we are offering wholesale prices and to help reduce your shipping cost to make it economically viable for you and us.
- Which shipping couriers do you use?
- We use DPEX to ship internationally as it is one of the most reliable shipping couriers. The goods will reach you within 3 to 4 business days (and 1-2 days for processing) upon being delivered from us, here in Guangzhou, China. Specially for our Indonesian customers, we use EMS to ship to you which will take 5 to 7 business days. If you wish to use other shipping couriers, email us at customerservice@versuaz.com with the order number.
- Where are you located?
- We are located in Guangzhou, China.
- Can I reserve my goods first?
- Yes you may reserve your goods first. You place an order with us, transfer the full amount (inclusive of shipping) to us, then email to us hold your order first. We will package your order and keep it in our warehouse until you have added sufficient clothing and want us to send it to you.
- What are your payment options?
- Currently, we accept payment to our Singapore bank account, via Western Union, or our preferred payment mode, credit cards (powered by Paypal). Please contact us if you would like to transfer payment to us via any other means.
- What promotions do you have for bulk purchasers?
- Check out our promotions page here!
- Can I be a reseller?
- Yes, you can resell our products. You may use the pictures from our website for your advertising purposes.
- How may I be able to contact you?
- You may email us directly at customerservice@versuaz.com.

